Service Support

FAQ

About the product


The products published in our store are all photographed in real life. Due to factors such as environment, angle, direct sunlight, and color differences between new and old displays, there may be some distortion in the items. Please refer to the actual product, and we appreciate your understanding!

About parameters


The specific values of the product may vary slightly due to different testing environments and devices. The values listed on this parameter page and the certificate of conformity are for reference only. Product dimensions are measured manually and may have an error of 0.5 cm. Thank you for your understanding!

About Delivery


In order to ensure that you receive your items in good condition, we remind you to check the packaging for any damage and signs of tampering when signing for your delivery! We advise you to inspect your package in person with the courier! If you need to specify a courier, please contact our online customer service.

About Returns and Exchanges


If you are not satisfied with the product, you can return or exchange it once, provided that the product and packaging are kept in their original condition. Original condition means: the product has not been used, has tags, has not been unsealed, all accessories are complete, has not been modified, has no human damage, and does not affect secondary sales. For returns or exchanges due to quality issues, please contact customer service for communication. Customized products are not eligible for return or exchange unless there is a quality issue.

Service Supervision Hotline


Please call Manager Cao at 13824702479 (same number for WeChat).

What places are anti-glare downlights suitable for?


Anti-glare downlights are widely used in homes, offices, shopping malls, exhibition halls, and other places that require comfortable lighting, especially suitable for areas that need focused illumination.

The main features of anti-glare downlights are as follows: 1. **Glare Reduction**: Designed to minimize glare, providing a comfortable lighting experience. 2. **Light Distribution**: Offers uniform light distribution to enhance visibility without harsh shadows. 3. **Energy Efficiency**: Often utilizes LED technology, which is energy-efficient and has a longer lifespan. 4. **Adjustable Angles**: Some models allow for adjustable angles to direct light where it is needed most. 5. **Aesthetic Design**: Available in various designs to fit different interior styles and preferences.


The main features of anti-glare downlights are to reduce glare, provide soft and even lighting, and protect the eyes from strong light stimulation, making them suitable for environments with prolonged lighting.

What should be noted when installing anti-glare tube lights?


When installing, choose the appropriate model based on the ceiling height and space requirements to ensure even light distribution. At the same time, avoid installing directly facing people's eyes to achieve the best anti-glare effect.

What is the energy-saving effect of anti-glare downlights?


Anti-glare downlights often use LED light sources, which are characterized by high efficiency and energy saving, low energy consumption, and a long service life, effectively reducing electricity costs.

What is a glare-free downlight?


Anti-glare downlights are a type of downlight that can reduce direct light and glare, providing soft and even illumination, protecting the eyes, and enhancing the comfort of the lighting environment.
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